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Privacy Policy

Effective Date: [12/1/2023]

Welcome to ANDSKY! This Privacy Policy outlines how we, ANDSKY, collect, use, and disclose your Personal Information when you visit or make a purchase from our website.

 

Collecting Personal Information

When you visit our site, we collect various information about your device, interactions, and details necessary to process your purchases. This includes:

Device Information

Examples: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms.

Purpose: To load the site accurately and perform analytics for site optimization.

Source: Collected automatically through cookies, log files, web beacons, tags, or pixels.

Disclosure: Shared with our processor Shopify.

Order Information

Examples: Name, billing address, shipping address, payment information, email address, and phone number.

Purpose: To fulfill orders, process payments, arrange shipping, provide invoices, communicate with you, and offer information or advertising.

Source: Collected directly from you.

Disclosure: Shared with our processor.

Customer Support Information

Examples: Email, name, and phone number.

Purpose: To provide customer support.

Source: Collected directly from you.

Disclosure: None.

Sharing Personal Information

We share your Personal Information with service providers to provide services and fulfill contracts, as described above. For example:

We use Shopify to power our online store.

Behavioural Advertising

We use your Personal Information for targeted advertisements or marketing communications. For example: We use Google Analytics to understand how customers use the site.

We share information about your site use, purchases, and ad interactions with advertising partners.

Using Personal Information

We use your Personal Information to provide services, including offering products, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

Lawful Basis

Pursuant to GDPR, if you are an EEA resident, we process your personal information based on: 

Your consent.

Performance of the contract between you and the Site.

Compliance with legal obligations.

Protection of vital interests.

Task carried out in the public interest.

Our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We retain your Personal Information for our records unless you request erasure. For more information on your right of erasure, see the ‘Your rights’ section below.

Automatic Decision-making

We do not engage in fully automated decision-making with legal or significant effects using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud.

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Your Rights

GDPR If you are an EEA resident, you have the right to access, port, correct, update, or erase your Personal Information. Contact us for more information.

CCPA If you are a California resident, you have the right to access, port, correct, update, or erase your Personal Information. Contact us for more information.

Cookies

We use cookies to optimize your experience and provide our services. You can control and manage cookies in various ways. Please note that blocking cookies may impact your user experience.

Do Not Track

We do not alter our data collection and usage practices in response to “Do Not Track” signals.

Changes

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Contact

For privacy-related inquiries, questions, or complaints, contact us at service@andskyebike.com

Last updated: [12/12/2023]