Welcome to Support Center
Frequently Asked Questions
Products
Do I need a license for riding Ebike?
No, you don’t need a license for riding Ebike. Please read Safety Instructions carefully for your safety.
How do I charge my battery?
You can check the Battery and Charger of our E-BIKE USER MANUAL. The methods are listed in the manual with more detail.
What should I know before I riding?
Before You ride, We strongly recommend you read our E-BIKE USER MANUAL for your safety.
Purchase
How long will it take to receive my order after purchase?
We typically ship within 1-2 business days, and delivery takes 2-5 business days depending on your location.
Do you offer free shipping and tax-free purchases?
Yes! We provide free shipping on all orders, and we offer tax-free purchases for most locations.
Why should I buy directly from your website?
Shopping on our official website ensures you get the best prices and exclusive offers. Plus, we provide excellent customer service to ensure you have the best experience before and after your purchase.
